Shipping policy

We deliver to countries around the world and offer different shipping options to meet your needs. 

We aim to dispatch all orders within 24 hours of receipt.  

Estimated delivery times are to be used only as a reference and will commence from the shipping date; we are not responsible for any delays caused by destination customs clearance processes. 

During sales period, deliveries may take 2 or 3 business days longer than usual. 

Below are the standard shipping times offered: 

Europe 

Country Delivery Time

Austria 3 - 5 Working Days 

Belgium 3 - 5 Working Days 

Bulgaria 4 - 5 Working Days 

Croatia 4 - 5 Working Days 

Cyprus 5 - 6 Working Days 

Czech Republic 3 - 4 Working Days 

Denmark 3 - 4 Working Days 

Estonia 5 - 6 Working Days 

Finland 5 - 6 Working Days 

France 2 - 3 Working Days 

Germany 3 - 5 Working Days 

Greece 6 - 8 Working Days 

Hungary 4 - 5 Working Days 

Ireland 2 - 3 Working Days 

Italy, San Marino 3 - 5 Working Days 

Latvia 5 - 6 Working Days 

Lithuania 5 - 6 Working Days 

Luxembourg 2 - 3 Working Days 

Malta 5 - 6 Working Days 

Monaco 3 - 5 Working Days 

Netherlands 3 - 5 Working Days 

Norway 5 - 7 Working Days 

Poland 3 - 4 Working Days 

Portugal 3 - 6 Working Days 

Romania 3 - 6 Working Days 

Slovakia 4 - 5 Working Days 

Slovenia 4 - 5 Working Days 

Spain 3 - 5 Working Days 

Sweden 3 - 4 Working Days 

Switzerland 3 - 6 Working Days 

United Kingdom 2 Working Days 

North America 

Country Delivery Time 

Canada 4 - 7 Working Days 

USA 4 - 7 Working Days 

Asia 

Oceania 

Country Delivery Time 

Australia 7 - 8 Working Days 

New Zealand 4 - 13 Working Days 

Middle East

UAE 7 - 8 Working Days

SHIPPING RESTRICTIONS 

Due to the current situation, shipments to the following destinations are temporarily suspended until further notice: 

Belarus 

Cuba 

Iran 

Iraq 

Israel 

Libya 

Myanmar 

Nigeria 

North Korea 

Qatar

Russia 

Somalia 

Sudan 

Syria 

Ukraine 

Venezuela 

Shipments will resume as soon as conditions allow. 

We are unable to deliver to P.O. Boxes or use general mail. 

FIRST TIME ORDERS 

For your security, please be aware that first-time orders can only be shipped to the cardholder's billing address. To avoid delays to your order, please ensure that your billing address matches the address on your card statement and that the cardholder's name is written as it appears on the card. Please also ensure that your contact details are filled in accurately so that we can contact you if necessary. 

INSURANCE 

We insure each purchase during the time it is in transit until it is delivered to you. We require a signature for any goods delivered, at which point responsibility for your purchased goods passes to you. If you are not the receiver of your purchase (for example a gift order) then the person who signs for the package confirms receipt and is accountable for the package. 

TAXES AND DUTIES 

All products are shipped DDP (Delivery Duty Paid) basis, which means that all relevant import taxes and duties will be added at the checkout. 

To ensure that the most accurate duties, taxes and delivery costs are displayed while browsing our site, we recommend that you select your country from the list of shipping destinations.